Account Director (Mat Cover)


| UK | Leicester | Fixed Term

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Posted on 11.03.2024

Account Director (Mat cover from July 2024)




A bit about krow…


krow is a full-service creative communications agency working out of four UK offices. Part of MISSION, we collaborate within a network of creative agencies in several locations, worldwide.


Our clients range from big established retailers to smaller challenger brands and charities, giving our team the chance to do good over and above the business bottom line.  We make Big Positive Impacts for our Clients that drive commercial growth, with ideas that move people to think, feel and act differently.  Behind these ideas is a truly diverse culture, fuelled by passionate, sleeves-rolled up and open-minded thinkers.


It’s a no-brainer but our team are most successful when happy and fulfilled. That’s why we have many initiatives to support their development and wellbeing, including competitive benefits and family-friendly policies. With krow, it’s no egos all the way, everyone has a voice and the chance to make their own impact.


The role


We are looking for an experienced and highly motivated Account Director who thrives in a fast past environment to direct and lead multiple workstreams. You are someone who never settles for second best, and always delivers work to the highest standard to delight clients.


Working within a highly talented team of individuals you will play a pivotal role in the development and implementation of stand-out, through-the line creative campaigns. From highly engaging social content and persuasive broadcast TV, to immersive digital and hard-working retail comms, you will be responsible for curating end-to-end communications for a range of accounts from cars to charity brands.





  • Accountable for the successful implementation of campaigns, on time, on brief and to budget.
  • Develop and drive insightful creative briefs and communications strategies that will provide the creative department with a springboard to deliver exceptional work.
  • Armed with a thorough understanding of Client stakeholders and their personal and professional needs, identify effective ways to sell the best possible version of our work.
  • Forward plan resource requirements to support the smooth running of the agency.
  • Successfully coordinate internal departments and suppliers in the delivery of projects.
  • Take financial ownership of the budgeting, forecasting, invoicing, and tight management of project budgets.
  • Become an extension of the Client team, working tirelessly to build a comprehensive understanding of their business and communications goals, and the ways of working that will ensure we become a trusted partner.
  • Understand your client’s business… How is the brand performing? What about their competitors?
  • Regularly offer added value services beyond business as usual.
  • Nurture a self-starter culture within the account team so we’re not waiting for briefs, but proactively seeking them out.
  • Lead by example – it’s your ambition, passion and curiosity that will drive the team around you.
  • Inspire, motivate and nurture more junior talent by helping them to upskill in critical areas.
  • Effectively manage upwards by keeping more senior stakeholders informed of the status of your business and know when to ask for help.



Required skills and experience:


  • Demonstrable experience working within an integrated marketing agency.
  • Able to apply a forward-thinking approach to all aspects of your work, displayed by a positive attitude and proactive approach.
  • Experience delivering broadcast and digital/social comms.
  • Exceptional organisational, multitasking and time-keeping skills.
  • Strong communicator. Excellent written and verbal communications, as well as interpersonal skills.
  • Fully literate in Microsoft Office software, specifically Powerpoint, Outlook, Word and Excel.
  • Have a track record of managing a team.



Package and benefits:

Salary: £Competitive

  • Hybrid working model
  • 25 days per annum, plus 8 Bank Holidays
  • Workplace pension with employer contributions
  • Health insurance
  • Life insurance
  • Cycle to Work scheme
  • Christmas Club to help our team save for Christmas
  • Interest-free loan for travel season tickets
  • Access to our bespoke learning platform Mission Discovery
  • Our Room to Grow career development programme with regular coaching sessions.
  • Wellbeing supports including –
  • Our wellbeing platform, krowkind, with always on access to tools and initiatives.
  • Mental health first aiders, in the agency or a call away.
  • A smile squad who organise agency get togethers and send treats in the post
  • 24/7 counselling and advice helpline
  • Happy to talk flexible working