Digital Designer

Mission Made

| UK | Norwich | Permanent

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Posted on 22.06.2022

Reporting to: Head of Design & Video

Managing: None at present


MISSION Made is a Production, Product & Innovation Studio that provides services to businesses within The MISSION Group; a collective of Creative Marketing Agencies across UK, Europe, North America and South East Asia. Our main capabilities are Digital Strategy, Design, Development and Video, supported by our Delivery team.


Our purpose is to provide high quality support for all our Agencies, helping them to deliver great work and make an overall positive contribution to the success of the Group.


MISSION Made embraces diversity and inclusion. We’re an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills. We are also a Disability Confident Committed employer.



  • Provide visually beautiful and impactful creative for a range of digital assets and channels: including websites, emails, social content, display ads and motion/video
  • Create concepts and ideas in response to briefs and be able to communicate them via sketches, wireframes, mock-ups and interactive prototypes
  • Create stunning user interface designs with excellent usability and user experience
  • Create storyboards to convey ideas, structure and sequence of motion/video work
  • Work collaboratively and constructively with colleagues in across all of MISSION Made
  • Iterate designs based on user feedback and research
  • Participate in product design discussions and projects and play an active role in progressing projects from idea through to minimum viable product and beyond
  • Play a central role in all pitches that require a creative response



  • A minimum of 2 years’ experience in a commercial environment
  • Expertise within standard digital design/wireframing tools: e.g. Sketch, Adobe XD, Axure, Balsamiq, InVision and Adobe Creative Cloud
  • Remain up to date with the latest design trends and styles, and be able to apply them to your work
  • Excellent UX/UI experience, demonstrated by examples in your portfolio
  • Experience working in a collaborative team environment, and directly with Strategists/Planners and Developers
  • Strong knowledge of digital design best practises including accessibility standards
  • Experience of user-centred design, design-thinking process, agile and ideally product/software development environments
  • Be able to clearly understand creative and design briefs and ensure that responses meet all requirements
  • Be able to understand and work within the technical and functional limitations of all platforms for which you design



  • Successful delivery of key priorities and objectives agreed as part of the development review and Room to Grow programme
  • Meeting – and ideally exceeding – a chargeability expectation of 85% of time
  • Growth in the types and scale of digital work for Agencies; for both existing and new Clients
  • Agency satisfaction with the service provided by Made. Measured using surveys and feedback collected from all stakeholders
  • All MISSION Made individuals and teams are expected to operate and perform in a way that befits our Values and Behaviours (see separate document)



  • A hybrid working model:
    • For local employees; 3 days in central Norwich office, 2 days flexible
    • For employees out of area; remote working arrangement, and encouraged to visit Norwich office at least once a quarter
  • 25 days’ holiday, increasing to 29 after 2 years’ service (plus Bank Holidays)
  • Company pension scheme – starting at 3% employer contribution, rising to 5% after 1 year)
  • Medical cash plan – including employee assist programme, contributions to dental, optical, physio etc.
  • Share Incentive Plan – Government scheme to invest in The MISSION Group shares if you wish
  • Life insurance – 4 x salary
  • Staff discounts on a range of retail and leisure providers, e.g. discount cinema tickets
  • Health and wellbeing programme
  • Company Christmas closure
  • Cycle to work scheme

Info about the Mission Group