Account Manager

Krow

| UK | Norwich, London | Permanent

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Posted on 26.05.2022

Account Manager, Krow, Norwich & London

 

About us…

We are krow.x – the creative customer experience agency, where insight fuels our creativity, and creativity elevates our CX approach, delivering meaningful creative that is intelligently joined up.

 

We are based in Norwich and London as a part of krow group which has offices dotted around Britain, working hard to help our clients create experiences that move their audiences in the right way.

 

We’re also a part of The MISSION Group, a collective of creative Agencies led by entrepreneurs who encourage an independent spirit, The MISSION are the UK’s 9th largest dedicated communications group, working out of 31 places across the UK but also Europe, Asia, the US and Canada.

 

The role…

We are currently on the lookout for a new Account Manager to join the team in Norwich. Reporting into an Account Director, you will help to develop and maintain profitable business from your designated accounts. You will help to develop and implement excellent creative solutions that exceed client expectations within time and budget. You will also help to coach and support Account Executives, leading by example always.

Our ideal candidate will have agency side client services experience, be capable and experienced with handling budgets, presenting creative work to clients for approval, managing campaign costs and invoicing clients.

 

What we are looking for and what it takes to become a krow…

  • Applies a forward-thinking approach to all aspects of their work, displayed by a positive, proactive, can do attitude
  • Display the desire to grow a client portfolio by identifying and seizing opportunities organically or through new areas of the client business
  • Develop a clear understanding of the importance of financial rigour and accurate reporting
  • Strong time management
  • Outstanding organisational skills
  • The ability to multitask while working to deadline yet still retaining a professional approach
  • Excellent interpersonal skills
  • Ability to work flexibly to deliver client needs
  • Self-motivated, agile thinker
  • Presents effective written and verbal communications
  • Accurate numerical and analytical skills
  • Competent across the entire Microsoft Office suite

 

The Rewards…

  • 25 days holiday with an extra day off for your Birthday
  • Company Christmas closure, we usually close between the Christmas and New Year holidays, giving us a nice long break. These days will not be taken from your holiday allowance.
  • Company Pension
  • Health Cash Plan, cash back on dental, optical, and other health care costs such as physiotherapy, osteopathy, reflexology, and acupuncture.
  • Life Assurance
  • Electric Car Purchase Scheme, via Salary Sacrifice
  • Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
  • Employee referral scheme
  • Christmas Savings Club
  • Season Ticket Loans
  • Mission Share Purchase Scheme

Info about krow.x